Welcome to Magic Earth Support

We are here to help

Magic Earth

Compatibility & Requirements

Tips and tricks

Play a demo of your route in Magic Earth
Use the app offline
Download maps in Magic Earth
Store maps on SD card
Missing or incorrect map data
Import Points-of-interest (POIs)
Delete imported points-of-interest (POIs)
Add a Favorite
Edit or delete a Favorite
Backup your favorites, history and alerts
Automatic, 2D and 3D map display
View 3D maps offline
Current speed and Estimated Time of Arrival (ETA)
Map labels in local language
Fastest / Shortest travel mode
Avoid motorways / toll roads / ferries
Time format in Magic Earth
Download Human Voices
How to turn sound volume up
Navigate Home or to Work with iPhone’s 3D Touch
Use Magic Earth with your Bluetooth system
How to use Magic Earth with Head-up Display (HUD)
How to use Magic Earth with Siri Shortcuts
How to receive ADAS warnings
Learn the meaning of the ADAS status icons and warnings

Getting started

Compatibility & requirements

Download maps in Magic Earth

Use the app offline

Download Human Voices

Current speed and Estimated Time of Arrival (ETA)

Settings

Automatic, 2D and 3D map display

Map labels in local language

Fastest / Shortest travel mode

Avoid motorways / toll roads / ferries

Time format in Magic Earth

Tips & Tricks

Play a demo of your route in Magic Earth

Store maps on SD card

View 3D maps offline

Import Points-of-interest (POIs)

Delete imported points-of-interest (POIs)

Edit or delete a Favorite

Backup your favorites, history and alerts

Navigate Home or to Work with iPhone’s 3D Touch

Use Magic Earth with your Bluetooth system

How to use Magic Earth with Head-up Display (HUD)

How to use Magic Earth with Siri Shortcuts

How to receive ADAS warnings

The meaning of the ADAS status icons and warnings

Troubleshooting

Missing or incorrect map data

Low sound volume in Magic Earth

Cannot use Magic Earth with mobile data

If you have any suggestions, questions or need help, feel free to contact us at support@magicearth.com

Current Magic Earth version:
- Android: 7.1.21.4.0AAF6C15.A0FBEF79
- iOS: 7.1.21.1.5D5132DA.72966F11

Current map version: 7.397