Welcome to Magic Earth Support

We are here to help

 
 

Getting started

Release notes
Compatibility & requirements

Download maps in Magic Earth

Use the app offline

Download Human Voices

Current speed and Estimated Time of Arrival (ETA)

Using Carplay

Settings

Automatic, 2D and 3D map display

Map labels in local language

Fastest / Shortest travel mode

Avoid motorways / toll roads / ferries

Time format in Magic Earth

Tips & Tricks

Play a demo of your route in Magic Earth

Store maps on SD card

View 3D maps offline

Import Points-of-interest (POIs)

Delete imported points-of-interest (POIs)

Add a Favorite

Edit or delete a Favorite

Backup your favorites, history and alerts

Navigate Home or to Work with iPhone’s 3D Touch

Use Magic Earth with your Bluetooth system

How to use Magic Earth with Head-up Display (HUD)

How to use Magic Earth with Siri Shortcuts

How to receive ADAS warnings

The meaning of the ADAS status icons and warnings

Troubleshooting

Missing or incorrect map data

Low sound volume in Magic Earth

Cannot use Magic Earth with mobile data

If you have any suggestions, questions, or need help, feel free to contact us at support@magicearth.com

Current Magic Earth versions: 
- Android: 7.1.21.19.54A366E7.0648D6B8
- iOS: 7.1.21.18.C55F2BE2.1631F83D

Current map version: 7.408